Effective Metrics Usage for Continuous Quality Improvement

7 Chapters
4 Quizzes
1:04 hours

Continuous improvement sounds good, but it can be really hard to do. Do your team's retrospectives end up with a long list of problems and not much action to address them? Do you feel like you're spending way too much time firefighting production issues and not enough time delivering new value? So many obstacles can block a team's quality journey.

This workshop begins with practical advice to help your team prioritize quality goals. Then you'll learn how your team can iterate towards those goals, step by step. Using a case study of a team with typical problems, you'll get to practice using Google's DORA key metrics to measure small experiments that drive continuous improvement.

Key learnings:

How measuring helps us continuously improve
How to design small experiments that move the team towards achieving quality goals
How to use the DORA key metrics as an example of metrics that can be used in many contexts

Course Chapters

Meet the instructor

A "tester by trade" who works as a consultant, author, and speaker based in Vermont, USA. She is a recognized leader in the testing community, notably co-authoring four books with Janet Gregory, including their most recent title, Holistic Testing: Weave Quality Into Your Product. In addition to her writing and consulting, Lisa volunteers as a guide for Google's DORA community.

Patrick Jones - Course author

Effective Metrics Usage for Continuous Quality Improvement

What's included?

DORA Metrics and More

Course Chapters

Lisa Crispin